CarrierFile Privacy Policy
Effective Date: 15 Dec 2025
1. Introduction
This Privacy Policy explains how CarrierFile collects, uses, and protects information when you use the Service.
2. Scope
This policy applies to information collected through the CarrierFile website, application, and related services.
3. Information We Collect
3.1 Information You Provide
- Name, email, and contact details
- Company information
- Support communications
- Uploaded content and data
3.2 Billing Information
Payments are processed by Stripe. We do not store full card numbers or CVV codes.
3.3 Automatically Collected Information
- IP address
- Device and browser information
- Usage logs and timestamps
4. How We Use Information
We use information to operate the Service, manage accounts, process payments, provide support, improve performance, and comply with legal obligations.
We do not sell personal information.
5. Cookies & Tracking
We use cookies to maintain sessions and analyze usage. You can disable cookies in your browser, though functionality may be limited.
6. Information Sharing
We may share information with:
- Service providers
- Legal authorities when required
- Business partners during corporate transactions
- Third parties with your consent
7. Data Retention
We retain data only as long as necessary for operations, compliance, and dispute resolution.
8. Security
We use reasonable safeguards but cannot guarantee absolute security. You are responsible for protecting account access.
9. User Responsibilities
You are responsible for data accuracy and authorization.
10. Compliance Limitations
Do not upload PHI or HIPAA-regulated data.
11. Your Rights
You may request access, correction, or deletion of your data by contacting us.
12. Children’s Privacy
The Service is not intended for individuals under 18.
13. Changes
We may update this policy with notice. Continued use constitutes acceptance.
14. Contact
Email: support@carrierfile.com
Mailing Address:
CarrierFile
1319 F St. NW Ste. 301
Washington, DC 20004